SplitWit support
Use our contact form for product issues, usage questions, feedback, bug reports, or anything related to the SplitWit experience.
Support
Support information for SplitWit and Smarithm.
This page exists so users, reviewers, and partners can see where to go for help, what kinds of requests we handle, and how to reach the right channel.
Privacy and data requests
Questions about privacy, account-related data handling, or policy interpretation can be submitted through the same contact channel.
Security concerns
If you are reporting a potential vulnerability or security issue, label the message clearly so it can be handled appropriately.
Business inquiries
We also use the contact channel for partnership requests, operational questions, and company-level communication.
FAQ
Common support questions
This is not a full knowledge base, but it answers the most obvious first questions.
Use the contact page and choose the SplitWit support topic. Include as much detail as possible so we can understand the issue quickly.
Use the contact page and select the privacy-related topic. We may need enough information to verify and understand the request before acting on it.
Yes. Please label your message as a security report and include reproduction details, affected pages or features, and the impact you observed if possible.
At the moment SplitWit is the live public product, but this support surface is designed to cover future Smarithm products as the company grows.
You can review our Privacy Policy, Terms of Use, and Security page first if that helps clarify the request.
Support expectations
We aim for clear, human responses. Timelines can vary depending on the nature of the request, but product support, privacy matters, and security issues are all treated as meaningful operational work, not inbox clutter.
For the fastest response, include the product name, what happened, what you expected, your device or browser context if relevant, and any screenshots that genuinely help.